SOS provides a safe, sober and structured environment where emergency houseguests can gain independence and stability during a maximum stay of 60 days due to high demand. Individuals seeking assistance from SOS have varying degrees of needs and circumstances. During case management meetings, houseguests are referred to appropriate programs and services (e.g. mental health or drug and alcohol services). Employment seeking assistance is provided.

Rules and expectations of houseguests include:

The shelter provides guests with two meals each weekday and three meals on weekends.